First time ever being seen at this location. My appointment was at 4:15 I showed up 30 minutes early to complete all the paperwork was brought back promptly at 4:15. Then asked a couple of questions it's been 42 minutes and I'm still sitting unseen. Excellent.
I went here for ~14 years. Clean place. Quest Diagnostics was a nice addition. Dr. Kenney is great. However, the office staff are incredibly hard to work with. Majority of them are unbelievably rude. This made me move my care elsewhere.
Excellent customer service from this mostly/all female staff. The 2 nurse practitioners I've seen are patient and thorough. Very little wait after signing in. Bloodwork can be taken in their lab, so convenient. Free wifi. Staff is very nice and seem to enjoy working there, not stressed. They answer the phone without a complex system to get through.
Though at times the staff is a bit overwhelmed, its only becausr its a thriving practice. Dr. Panitch sets a standard of caring and proffessionalism that his staff is expected to maintain. He, personally, is genuine and sincere and takes his role as a healer very seriously. I feel i am in competent and caring hands when i am being treated.
Dr.kenney is an awesome doctor and hears me out without rushing me. i never had any problems with staff at all. Everything on time as well as any paper work i have needed. I am so blessed to have advocare grove. Also anytime i have to be seen by Bernice, i have been blessed :)
Grove Family Medical is a US Doctor based in Haddonfield, New Jersey. Grove Family Medical is located at 132 Grove St A, Haddonfield, NJ 08033, USA.
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